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Workplace Diversity

4.6 rating
4.6 (7)
Total Registration Fee:


30-Day Money-Back Guarantee

Learning Method


Course Length

1.5 hours

Number of Modules






Certificate Awarded


Course introduction:

With the world becoming more mobile and diverse, diversity has taken on a new importance in the workplace. This course will help participants understand what diversity is all about, and how they can help create a more diverse world at work and at home.

Research has consistently demonstrated that when clear goals are associated with learning, it occurs more easily and rapidly. At the end of this course, you should be able to:

  • Explain the definition, terms and history of diversity
  • Describe the meaning of stereotypes and biases, how they develop, and the reasons for your own perspectives
  • List strategies for removing barriers to encouraging diversity for yourself, in the workplace, and in the social community.
  • Use active listening skills to receive messages in a diverse population, employ effective questioning techniques, and communicate with strength
  • Understand the importance of body language, both your own, and that of others, and recognize its importance in interpersonal communications
  • Identify ways to encourage diversity in the workplace, and prevent and discourage discrimination
  • Understand and respond to personal complaints, and develop a support system to manage the resolution process
  • List the steps a manager should take to record a complaint, analyze the situation, and take appropriate resolution action
  • Identify the process an organization must follow to receive and respond to a complaint, and then creating mechanisms to prevent or reduce repeat situations.
30-Day Money-Back Guarantee

Course content:

  • Related Terms and Concepts
  • A Brief History
  • A Legal Overview
  • Case Study
  • Assessment
  • Stereotypes vs. Biases
  • Identifying Your Baggage
  • Understanding What This Means
  • Case Study
  • Assessment
  • Changing Your Personal Approach
  • Encouraging Workplace Changes
  • Encouraging Social Changes
  • Case Study
  • Assessment
  • Listening and Hearing; They Aren’t the Same Thing
  • Asking Questions
  • Communicating With Power
  • Case Study
  • Assessment
  • Body Language
  • The Signals You Send to Others
  • It’s Not What You Say, It’s How You Say It
  • Case Study
  • Assessment
  • Encouraging Diversity in the Workplace
  • Preventing Discrimination
  • Ways to Discourage Discrimination
  • Case Study
  • Assessment
  • Identifying If You Have Been Discriminated Against
  • Methods of Reprisal
  • Choosing a Course of Action
  • Case Study
  • Assessment
  • What to Do If You’re Involved in a Complaint
  • Understanding Your Role
  • Creating a Support System
  • Case Study
  • Assessment
  • Recording the Complaint
  • Identifying Appropriate Actions
  • Choosing a Path
  • Case Study
  • Assessment
  • Receiving a Complaint
  • Choosing a Response
  • Learning from the Complaint
  • Case Study
  • Assessment

The 30-Day Money-Back Guarantee is our way of ensuring your complete satisfaction with our courses. If you are not satisfied with our courses, let us know within 30 calendar days of purchase, and we will give you a full refund. No questions asked!

Course Rating

4.6 rating
4.6 (7)
Very good43%

Student Feedback

No Title

5.0 rating
1 month ago

This is an understated topic that needs be looked into more often. This course does a great job in explaining the meaning of stereotypes and biases, how they develop, and the reasons for your own perspectives. Nice job!


No Title

4.0 rating
2 months ago

Perfect course. Exactly what I was looking for. Certainly worth the money. The examples are animated and nice. The questions are good and challenging. Good platform for elearning.


No Title

5.0 rating
3 months ago

The course is really useful as a source of information for you to explore. Some of the modules stress was really good. I recommended it to all my peers and colleagues. Thank you!


No Title

5.0 rating
4 months ago

A good course with 1.5 hours of concrete knowledge videos and many questions. It works well for me.


No Title

5.0 rating
5 months ago

Very good refresher course. Excellent for any individual who has not previously been exposed to this type of information about diversity and unconscious bias.


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