fbpx

Share this course:

Share on facebook
Share on linkedin
Share on twitter
Share on pinterest
Share on email
Share on whatsapp

Supervising Others

4.5 rating
4.5 (4)
Total Registration Fee:

$42.00

30-Day Money-Back Guarantee

Learning Method

Self-paced

Course Length

1.5 hours

Number of Modules

10

Language

English

Narrated

Yes

Certificate Awarded

Yes

Course introduction:

Supervising others can be a tough job. Between managing your own time and projects, helping your team members solve problems and complete tasks, and helping other supervisors, your day can fill up before you know it. This course will help supervisors become more efficient. They will also become more proficient with delegating, managing time, setting goals and expectations (for themselves and others), providing feedback, resolving conflict, and administering discipline.

Research has consistently demonstrated that when clear goals are associated with learning, it occurs more easily and rapidly. At the end of this course, participants should be able to:

  • Define requirements for particular tasks
  • Set expectations for your staff
  • Set SMART goals for yourself
  • Help your staff set SMART goals
  • Assign work and delegate appropriately
  • Provide effective, appropriate feedback to your staff
  • Manage your time more efficiently
  • Help your team resolve conflicts
  • Understand how to manage effectively in particular situations
  • Understand what a new supervisor needs to do to get started on the right path
30-Day Money-Back Guarantee

Course content:

  • Defining the Requirements
  • Identifying Harassment
  • Setting Verbal Expectations
  • Putting Expectations in Writing
  • Case Study
  • Assessment
  • Understanding Cascading Goals
  • The SMART Way
  • The Three P’s
  • Helping Others Set Goals
  • Case Study
  • Assessment
  • General Principles
  • The Dictatorial Approach
  • The Apple-Picking Approach
  • The Collaborative Approach
  • Case Study
  • Assessment
  • Level One: Complete Supervision
  • Level Two: Partial Supervision
  • Level Three: Complete Independence
  • Case Study
  • Assessment
  • Deciding to Delegate
  • To Whom Should You Delegate?
  • Providing Instructions
  • Monitoring the Results
  • Troubleshooting Delegation
  • Case Study
  • Assessment
  • Characteristics of Good Feedback
  • Feedback Delivery Tools
  • Informal Feedback
  • Formal Feedback
  • Case Study
  • Assessment
  • The 80/20 Rule
  • Prioritizing with the Urgent-Important Matrix
  • Using a Productivity Journal
  • Using Routines and Rituals to Simplify Your Workday
  • Case Study
  • Assessment
  • Using a Conflict Resolution Process
  • Maintaining Fairness
  • Seeking Help from Within the Team
  • Seeking Help from Outside the Team
  • Case Study
  • Assessment
  • What to Do If You’ve Been Promoted from Within the Team
  • What To Do If You’re Leading a Brand New Team
  • What to Do if You’re Taking on an Established Team
  • Case Study
  • Assessment
  • Ask the Right Questions of the Right People
  • Go to Gemba
  • Keep Learning!
  • Case Study
  • Assessment

The 30-Day Money-Back Guarantee is our way of ensuring your complete satisfaction with our courses. If you are not satisfied with our courses, let us know within 30 calendar days of purchase, and we will give you a full refund. No questions asked!

Course Rating

4.5 rating
4.5 (4)
Excellent50%
Very good50%
Average0%
Poor0%
Terrible0%

Student Feedback

No Title

4.0 rating
2 months ago

Yes I benefited from this course. All 10 modules were informative and the animated case scenarios are helpful as well. I think the course could be a bit longer.

StevoMires

No Title

5.0 rating
2 months ago

Good course with rich and up-to-date content. Compared to other websites such as udemy and coursera, you get more value here specially if you have a coupon as well. Recommended!

Freeman21

No Title

5.0 rating
2 months ago

As a team leader, it’s important to know best practices when it comes to managing people. This is what I got from this course along with a certificate to show my manager.

abigail_adams2

No Title

4.0 rating
3 months ago

A must course for any leader serious about advancing their career. Well over 90 mins of great and informative content. Thank you for such a great course.

bristolboyUK

Related Courses