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Practical Crisis Management Techniques

4.6 rating
4.6 (5)
Total Registration Fee:

$32.00

30-Day Money-Back Guarantee

Learning Method

Self-paced

Course Length

1.5 hours

Number of Modules

10

Language

English

Narrated

Yes

Certificate Awarded

Yes

Course introduction:

Crisis management is as important as finance management, personnel management, etc. Having a clear and effective program and plan for an event is critical not only to your survival, but critical to the profitability and possibly the survival of the company. Being able to identify risk, assess the situation and respond appropriately is important, and requires not only training, but practice.

Research has consistently demonstrated that when clear goals are associated with learning, it occurs more easily and rapidly. At the end of this course, you should be able to:

  • Identify potential risks
  • Understand the myths behind workplace violence
  • Define escalation and identify examples
  • Learn concerning behaviors
  • Know what a trigger is and how that can escalate
  • Understand the proper response to an event
30-Day Money-Back Guarantee

Course content:

  • Internal Risks
  • External Risks
  • Aggression
  • Violence
  • Case Study
  • Assessment
  • Threats
  • Damage
  • Psychological Acts
  • Physical Acts
  • Case Study
  • Assessment
  • Violence Just Happens
  • It Is Uncommon
  • Problems Will Solve Themselves
  • It Is Not Possible to Prevent Violence
  • Case Study
  • Assessment
  • Threats
  • Stalking and Bullying
  • Injury
  • Death
  • Case Study
  • Assessment
  • Disruptive
  • Emotional Abuse
  • Causes Anxiety
  • Examples of Behavior
  • Case Study
  • Assessment
  • Disruptive Calls
  • Poor Concentration
  • Bruising
  • Absences
  • Case Study
  • Assessment
  • Reprimands and Terminations
  • Financial Strain
  • Loss of Loved One
  • Perceived Slights
  • Case Study
  • Assessment
  • Triggers
  • Action Point
  • Flashpoint
  • Identify
  • Case Study
  • Assessment
  • Note Areas of Concern
  • Discuss It
  • Report It
  • Report Extreme Cases to HR/Tip Line
  • Case Study
  • Assessment
  • Policies
  • Programs
  • Emergency Procedures
  • Train Employees
  • Case Study
  • Assessment

The 30-Day Money-Back Guarantee is our way of ensuring your complete satisfaction with our courses. If you are not satisfied with our courses, let us know within 30 calendar days of purchase, and we will give you a full refund. No questions asked!

Course Rating

4.6 rating
4.6 (5)
Excellent60%
Very good40%
Average0%
Poor0%
Terrible0%

Student Feedback

No Title

5.0 rating
1 month ago

This course is very well designed. Full of new and useful information. A must for any current of future leader. So much to learn and apply in one’s professional life. Highly recommended.

Sabash3Mer

No Title

4.0 rating
2 months ago

Excellent learning experience. I recommend it for others wanting to add to their skills and move up in their career. Certainly worth the $$!

Engineer_Mike5443

No Title

5.0 rating
4 months ago

I have really enjoyed the course! Thank you very much. The course was very well developed, I am looking forward to taking more courses on this platform to start my professional career.

Anonymous

No Title

4.0 rating
4 months ago

Thank you. I learned so much from this course. I would recommend it to my colleagues and others as well.

Kris_Reese

No Title

5.0 rating
5 months ago

Awesome course! Great case scenarios and rich in content and well-researched. Highly recommended.

bristolboyUK

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