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Mastering Negotiation Skills

4.4 rating
4.4 (5)
Total Registration Fee:

$44.00

30-Day Money-Back Guarantee

Learning Method

Self-paced

Course Length

1.5 hours

Number of Modules

10

Language

English

Narrated

Yes

Certificate Awarded

Yes

Course introduction:

Although people often think of boardrooms, suits, and million dollar deals when they hear the word “negotiation,” the truth is that we negotiate all the time. For example, have you ever: Decided where to eat with a group of friends? Decided on chore assignments with your family? Asked your boss for a raise? These are all situations that involve negotiating! This course will give participants an understanding of the phases of negotiation, tools to use during a negotiation, and ways to build win-win solutions for all those involved.

Research has consistently demonstrated that when clear goals are associated with learning that the learning occurs more easily and rapidly. By the end of this course, you will be able to:

  • Understand the basic types of negotiations, the phases of negotiations, and the skills needed for successful negotiating
  • Understand and apply basic negotiating concepts: WATNA, BATNA, WAP, and ZOPA
  • Lay the groundwork for negotiation
  • Identify what information to share and what to keep to yourself
  • Understand basic bargaining techniques
  • Apply strategies for identifying mutual gain
  • Understand how to reach consensus and set the terms of agreement
  • Deal with personal attacks and other difficult issues
  • Use the negotiating process to solve everyday problems
  • Negotiate on behalf of someone else
30-Day Money-Back Guarantee

Course content:

  • Types of Negotiations
  • The Three Phases
  • Skills for Successful Negotiating
  • Case Study
  • Assessment
  • Establishing Your WATNA and BATNA
  • Identifying Your WAP
  • Identifying Your ZOPA
  • Personal Preparation
  • Case Study
  • Assessment
  • Setting the Time and Place
  • Establishing Common Ground
  • Creating a Negotiation Framework
  • The Negotiation Process
  • Case Study
  • Assessment
  • Getting Off on the Right Foot
  • What to Share
  • What to Keep to Yourself
  • Case Study
  • Assessment
  • What to Expect
  • Techniques to Try
  • How to Break an Impasse
  • Case Study
  • Assessment
  • Three Ways to See Your Options
  • About Mutual Gain
  • Creating a Mutual Gain Solution
  • What Do I Want?
  • What Do They Want?
  • What Do We Want?
  • What Do They Want?
  • Case Study
  • Assessment
  • Reaching Consensus
  • Building an Agreement
  • Setting the Terms of the Agreement
  • Case Study
  • Assessment
  • Being Prepared for Environmental Tactics
  • Dealing with Personal Attacks
  • Controlling Your Emotions
  • Deciding When It’s Time to Walk Away
  • Case Study
  • Assessment
  • Negotiating Outside the Boardroom
  • Adapting the Process for Smaller Negotiations
  • Negotiating via Telephone
  • Negotiating via Email
  • Case Study
  • Assessment
  • Choosing the Negotiating Team
  • Covering All the Bases
  • Dealing with Tough Questions
  • Case Study
  • Assessment

The 30-Day Money-Back Guarantee is our way of ensuring your complete satisfaction with our courses. If you are not satisfied with our courses, let us know within 30 calendar days of purchase, and we will give you a full refund. No questions asked!

Course Rating

4.4 rating
4.4 (5)
Excellent40%
Very good60%
Average0%
Poor0%
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Student Feedback

No Title

5.0 rating
1 month ago

Yes it has covered the fundamentals and explained everything very precisely. Thank you for such an informative course. Your content was concise and to the point.

Ds2020

No Title

4.0 rating
2 months ago

I benefited from this course a lot. The modules are helpful in explaining various topics. The case scenarios are good and entertaining. Two thumbs up!

Shadi21

No Title

4.0 rating
3 months ago

Thank you so much for such a great course. It really helped me a lot. I’ll be exploring other courses to enroll in. Advice to others: look for coupons online that would reduce the price. Thanks.

Timothy1977

No Title

4.0 rating
5 months ago

Great course. Worth every penny. Could have been a bit longer but the length is OK. Thanks.

Anonymous

No Title

5.0 rating
8 months ago

Excellent course. The information is well-researched and structured into modules quite well. You can pause the course and resume later. That certainly helped me. The narration is a plus! I recommend it.

1Meeraa32

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