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Mastering Interpersonal Skills

4.5 rating
4.5 (4)
Total Registration Fee:

$36.00

30-Day Money-Back Guarantee

Learning Method

Self-paced

Course Length

1.5 hours

Number of Modules

10

Language

English

Narrated

Yes

Certificate Awarded

Yes

Course introduction:

We’ve all met that dynamic, charismatic person that just has a way with others, and has a way of being remembered. This course will help participants work towards being that unforgettable person by providing communication skills, negotiation techniques, tips on making an impact, and advice on networking and starting conversations.

Research has consistently demonstrated that when clear goals are associated with learning that the learning occurs more easily and rapidly. By the end of this course, you will be able to:

  • Define Understand the difference between hearing and listening
  • Know some ways to improve the verbal skills of asking questions and communicating with power.
  • Understand what non-verbal communication is and how it can enhance interpersonal relationships.
  • Identify the skills needed in starting a conversation, moving a conversation along, and progressing to higher levels of conversation.
  • Identify ways of creating a powerful introduction, remembering names, and managing situations when you’ve forgotten someone’s name.
  • Understand how seeing the other side, building bridges and giving in without giving up can improve skills in influencing other people.
  • Understand how the use of facts and emotions can help bring people to your side.
  • Identify ways of sharing one’s opinions constructively.
  • Learn tips in preparing for a negotiation, opening a negotiation, bargaining, and closing a negotiation.
  • Learn tips in making an impact through powerful first impressions, situation assessment, and being zealous without being offensive.
30-Day Money-Back Guarantee

Course content:

  • Listening and Hearing: They Aren’t the Same Thing
  • Asking Questions
  • Communicating with Power
  • Case Study
  • Assessment
  • Body Language
  • The Signals You Send to Others
  • It’s Not What You Say, It’s How You Say It
  • Case Study
  • Assessment
  • Starting a Conversation
  • The Four Levels of Conversation
  • Case Study
  • Assessment
  • Asking for Examples
  • Using Repetition
  • Using Summary Questions
  • Asking for Clarity and Completeness
  • Case Study
  • Assessment
  • Creating a Powerful Introduction
  • Using Mnemonics
  • Uh-Oh…I’ve Forgotten Your Name
  • Case Study
  • Assessment
  • Seeing the Other Side
  • Building a Bridge
  • Giving In Without Giving Up
  • Case Study
  • Assessment
  • A Dash of Emotion
  • Plenty of Facts
  • Bringing It All Together
  • Case Study
  • Assessment
  • Using I-Messages
  • Disagreeing Constructively
  • Building Consensus
  • Case Study
  • Assessment
  • Preparation
  • Opening
  • Bargaining
  • Case Study
  • Assessment
  • Creating a Powerful First Impression
  • Assessing a Situation
  • Being Zealous without Being Offensive
  • Case Study
  • Assessment

The 30-Day Money-Back Guarantee is our way of ensuring your complete satisfaction with our courses. If you are not satisfied with our courses, let us know within 30 calendar days of purchase, and we will give you a full refund. No questions asked!

Course Rating

4.5 rating
4.5 (4)
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Student Feedback

No Title

5.0 rating
4 months ago

Good course. Well-researched content. I highly recommend it to others interested in learning more about this topic.

Bushra_Wadi

No Title

5.0 rating
4 months ago

This course is great. Very thorough, well done and done with heart. As an inspiration for both the professional and the person completing this course for self-development. Good luck!

YanXinu_22

No Title

4.0 rating
5 months ago

Excellent course. The information is well-researched and structured into modules quite well. You can pause the course and resume later. That certainly helped me. The narration is a plus! I recommend it.

1Meeraa32

No Title

4.0 rating
9 months ago

I would give it 4 stars. Great course but I wish it’s a bit longer and has more real-life examples.

Brdswee_22

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