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Mastering Facilitation Skills

4.6 rating
4.6 (5)
Total Registration Fee:

$45.00

30-Day Money-Back Guarantee

Learning Method

Self-paced

Course Length

1.5 hours

Number of Modules

10

Language

English

Narrated

Yes

Certificate Awarded

Yes

Course introduction:

Facilitation is often referred to as the new cornerstone of management philosophy. With its focus on fairness and creating easy decision making, facilitation can make any organization make better decisions. This workshop will give participants an understanding of what facilitation is all about, as well as some tools that they can use to facilitate small meetings.

Research has consistently demonstrated that when clear goals are associated with learning, it occurs more easily and rapidly. At the end of this course, you should be able to:

  • Define facilitation and identify its purpose and benefits.
  • Clarify the role and focus of a facilitator.
  • Differentiate between process and content in the context of a group discussion.
  • Provide tips in choosing and preparing for facilitation.
  • Identify a facilitator’s role when managing groups in each of Tuckman and Jensen’s stages of group development: forming, storming, norming, and performing.
  • Identify ways a facilitator can help a group reach a consensus: from encouraging participation to choosing a solution.
  • Provide guidelines in dealing with disruptions, dysfunctions, and difficult people in groups.
  • Define what interventions are, when they are appropriate, and how to implement them.
30-Day Money-Back Guarantee

Course content:

  • What is Facilitation?
  • What is a Facilitator?
  • When is Facilitation Appropriate?
  • Case Study
  • Assessment
  • About Process
  • About Content
  • A Facilitator’s Focus
  • Case Study
  • Assessment
  • Choosing a Facilitated Approach
  • Planning for a Facilitated Meeting
  • Collecting Data
  • Case Study
  • Assessment
  • Stage One: Forming
  • Stage Two: Storming
  • Stage Three: Norming
  • Stage Four: Performing
  • Case Study
  • Assessment
  • Encouraging Participation
  • Gathering Information
  • Presenting Information
  • Synthesizing and Summarizing
  • Case Study
  • Assessment
  • Identifying the Options
  • Creating a Short List
  • Choosing a Solution
  • Using the Multi-Option Technique
  • Case Study
  • Assessment
  • Addressing Disruptions
  • Common Types of Difficult People and How to Handle Them
  • Helping the Group Resolve Issues on Their Own
  • Case Study
  • Assessment
  • Using Ground Rules to Prevent Dysfunction
  • Restating and Reframing Issues
  • Getting People Back on Track
  • Case Study
  • Assessment
  • Why Intervention May Be Necessary
  • When to Intervene
  • Levels of Intervention
  • Case Study
  • Assessment
  • Using Your Processes
  • Boomerang it Back
  • ICE It: Identify, Check for Agreement, Evaluate How to Resolve
  • Case Study
  • Assessment

The 30-Day Money-Back Guarantee is our way of ensuring your complete satisfaction with our courses. If you are not satisfied with our courses, let us know within 30 calendar days of purchase, and we will give you a full refund. No questions asked!

Course Rating

4.6 rating
4.6 (5)
Excellent60%
Very good40%
Average0%
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Student Feedback

No Title

5.0 rating
4 months ago

I have learned than Learning and Development is based according the Organisation and Individual needs. What skills the organisation currently have and what will be needed in the future.

Shabana311

No Title

5.0 rating
4 months ago

Great course, practical, specific, well documented and valuable.

miguelramez1

No Title

5.0 rating
4 months ago

Great course, practical, specific, well documented and valuable.

miguelramez1

No Title

4.0 rating
7 months ago

Very informative with all the material provided and speaking tone. I was engaged and learned new perspectives I didn’t consider before. I am very happy with this purchase.

Brdswee_22

No Title

4.0 rating
17 months ago

I would give it 4 stars. Great course but I wish it’s a bit longer and has more real-life examples.

Brdswee_22

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