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Executive and Personal Assistants Skills

4.4 rating
4.4 (5)
Total Registration Fee:

$44.00

30-Day Money-Back Guarantee

Learning Method

Self-paced

Course Length

1.5 hours

Number of Modules

10

Language

English

Narrated

Yes

Certificate Awarded

Yes

Course introduction:

Executive and personal assistants have always played an important role in business. Their roles and responsibilities have evolved, but assistants are still vital to the profitability of any organization. Training to become an effective assistant will make you a valued employee who assists management on the road to success.

Research has consistently demonstrated that when clear goals are associated with learning, it occurs more easily and rapidly. At the end of this course, you should be able to:

  • Adapt to the needs and styles of management
  • Communicate through written, verbal, and nonverbal methods
  • Improve time management skills
  • Manage meetings effectively
  • Act as a gatekeeper
  • Use the tools of the trade effectively
30-Day Money-Back Guarantee

Course content:

  • Adapting to Their Style
  • Anticipate Their Needs
  • Getting Your Responsibilities Defined
  • When to Take the Initiative
  • Case Study
  • Assessment
  • Social Intelligence
  • Basic Business Acumen
  • Office Management
  • Active Listening
  • Case Study
  • Assessment
  • Calendar Management
  • Prepare for Changes and Surprises
  • Keeping Others on Track
  • Urgent / Important Matrix
  • Case Study
  • Assessment
  • Creating an Agenda
  • Keeping Minutes
  • Keeping the Meeting on Time
  • Variations for Large and Small Meetings
  • Case Study
  • Assessment
  • Email Protocol
  • Office Machinery
  • Computer and Software Skills
  • Communication Skills
  • Case Study
  • Assessment
  • Phone and Voicemail Etiquette
  • Word Processing
  • Business Writing
  • Internet Research
  • Case Study
  • Assessment
  • Filtering Data and Information
  • Learn to Say No
  • Dealing with Difficult People
  • Recognize the Tricks
  • Case Study
  • Assessment
  • Prioritizing Your Workload
  • Goal Setting
  • Plan for Tomorrow, Today
  • Staying on Track
  • Case Study
  • Assessment
  • Your Confidentiality Duty
  • Be Diplomatic and Discreet
  • Keeping Data Secure
  • What to Do in Sticky Situations
  • Case Study
  • Assessment
  • Project Management
  • Trade Shows
  • Interacting with Clients
  • Social Media Management
  • Case Study
  • Assessment

The 30-Day Money-Back Guarantee is our way of ensuring your complete satisfaction with our courses. If you are not satisfied with our courses, let us know within 30 calendar days of purchase, and we will give you a full refund. No questions asked!

Course Rating

4.4 rating
4.4 (5)
Excellent40%
Very good60%
Average0%
Poor0%
Terrible0%

Student Feedback

No Title

4.0 rating
4 months ago

It is a very good course and provide lots of information. Practical, specific, well documented and valuable. Overall, very helpful. I recommend it.

AhmedQ2_2

No Title

5.0 rating
4 months ago

It is a very interesting course, on which you can clarify some statements and improve your professional information to be competitive. Thanks a lot!

Fuego1981

No Title

5.0 rating
5 months ago

Very informative and interesting. I find that the exercises did contribute enough to understanding the material.

miguelramez1

No Title

4.0 rating
7 months ago

I benefited from this course a lot. The modules are helpful in explaining various topics. The case scenarios are good and entertaining. Two thumbs up!

Shadi21

No Title

4.0 rating
8 months ago

Nice course. I felt the information is introductory and basic so not exactly what I was looking for but certainly of value.

JanetS33

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