fbpx

Share this course:

Share on facebook
Share on linkedin
Share on twitter
Share on pinterest
Share on email
Share on whatsapp

Delivering Constructive Criticism Effectively

4.6 rating
4.6 (5)
Total Registration Fee:

$44.00

30-Day Money-Back Guarantee

Learning Method

Self-paced

Course Length

1.5 hours

Number of Modules

10

Language

English

Narrated

Yes

Certificate Awarded

Yes

Course introduction:

Constructive criticism can be a helpful tool when used with the intent of helping or improving a situation in the workplace. However, it can be one of the most challenging things not only to receive, but also to give.It can often involve various emotions and feelings, which can make matters delicate.But when management learns effective ways to handle and deliver constructive criticism, employees can not only learn from their mistakes, but even benefit from them.

To effectively deliver constructive criticism, you must understand what it is, how it is used, and its purpose. By the end of this course, you will be able to:

  • Understand when feedback should take place
  • Learn how to prepare and plan to deliver constructive criticism
  • Determine the appropriate atmosphere in which it should take place
  • Identify the proper steps to be taken during the session
  • Know how emotions and certain actions can negatively impact the effects of the session
  • Recognize the importance of setting goals and the method used to set them
  • Uncover the best techniques for following up with the employee after the session
30-Day Money-Back Guarantee

Course content:

  • Repeated Events or Behavior
  • Breaches in Company Policy
  • When Informal Feedback Has Not Worked
  • Immediately After the Occurrence
  • Case Study
  • Assessment
  • Gather Facts on the Issue
  • Practice Your Tone
  • Create an Action Plan
  • Keep Written Records
  • Case Study
  • Assessment
  • Check the Ego at the Door
  • Criticize in Private, Praise in Public
  • It Has to Be Face to Face
  • Create a Safe Atmosphere
  • Case Study
  • Assessment
  • The Feedback Sandwich
  • Monitor Body Language
  • Check for Understanding
  • Practice Active Listening
  • Case Study
  • Assessment
  • Set Goals
  • Be Collaborative
  • Ask for a Self-Assessment
  • Always Keep Emotions in Check
  • Case Study
  • Assessment
  • SMART Goals
  • The Three P’s
  • Ask for Their Input
  • Be as Specific as Possible
  • Case Study
  • Assessment
  • Choose the Correct Words
  • Stay on Topic
  • Empathize
  • Try to Avoid “You Messages”
  • Case Study
  • Assessment
  • Attacking or Blaming
  • Not Giving Them a Chance to Speak
  • Talking Down
  • Becoming Emotional
  • Case Study
  • Assessment
  • Set a Follow-Up Meeting
  • Make Yourself Available
  • Be Very Specific with the Instructions
  • Provide Support and Resources
  • Case Study
  • Assessment
  • Focus on the Future
  • Measuring Results
  • Was the Action Plan Followed?
  • If Improvement is Not Seen, Then What?
  • Case Study
  • Assessment

The 30-Day Money-Back Guarantee is our way of ensuring your complete satisfaction with our courses. If you are not satisfied with our courses, let us know within 30 calendar days of purchase, and we will give you a full refund. No questions asked!

Course Rating

4.6 rating
4.6 (5)
Excellent60%
Very good40%
Average0%
Poor0%
Terrible0%

Student Feedback

No Title

5.0 rating
1 month ago

This course concepts can lead any leader to a different level . I found the course very helpful and informative. Thank you.

Marcus12

No Title

5.0 rating
1 month ago

Easy to understand and helpful for my job.

Shabana311

No Title

4.0 rating
2 months ago

Thanks. Good experience. Learned a lot and benefited greatly from the case scenarios. Please keep publishing more courses on the topic.

Cameron2

No Title

4.0 rating
2 months ago

It’s a good course. A bit longer than it should be. A couple of the modules could have been summarized. The case scenarios are good and enforcing the to topic covered in the module.

Freeman21

No Title

5.0 rating
6 months ago

Very informative with all the material provided and speaking tone. I was engaged and learned new perspectives I didn’t consider before. I am very happy with this purchase.

Brdswee_22

Related Courses