fbpx

Share this course:

Share on facebook
Share on linkedin
Share on twitter
Share on pinterest
Share on email
Share on whatsapp

Business Etiquette Best Practices

4.6 rating
4.6 (7)
Total Registration Fee:

$45.00

30-Day Money-Back Guarantee

Learning Method

Self-paced

Course Length

1.5 hours

Number of Modules

10

Language

English

Narrated

Yes

Certificate Awarded

Yes

Course introduction:

Success in any industry relies on relationships, whether with co-workers, clients, suppliers, or investors. When you’re well-mannered and considerate in dealing with others, you create engaging, productive, and long term business relationships. As such, it is important to learn, not just the technical side of a business, but how to conduct one’s self in the company of others. This is where business etiquette comes in. This course will introduce participants to business etiquette, as well as provide guidelines for the practice of business etiquette across different situations.

Research has consistently demonstrated that when clear goals are associated with learning that the learning occurs more easily and rapidly. By the end of this course, you will be able to:

  • Define etiquette and provide an example of how etiquette can be of value to a company or organization.
  • Understand the guidelines on how to make effective introductions.
  • Identify the 3 C’s of a good impression.
  • Identify at least one way to minimize nervousness while in social situations.
  • Understand how to use a business card effectively.
  • Identify and practice at least one way to remember names.
  • Identify the 3 steps in giving a handshake.
  • Enumerate the four levels of conversation and provide an example for each.
  • Understand place settings, napkin etiquette, and basic table manners.
  • Understand the protocol in ordering in a restaurant, handling alcohol in a business meal, paying the bill, and tipping.
  • Understand basic guidelines when it comes to the proper form of address, grammar standards, and use of acronyms in e-mails.
  • Understand basic guidelines in the use of the telephone, voicemail, and cell phone.
  • State the difference between a formal and an informal letter.
  • Create an effective ‘Thank You’ note.
  • Understand the meaning of colors in dressing for success.
  • Differentiate among the dressy casual, semi-formal, formal and black tie dress code.
  • Understand basic guidelines in international etiquette.
30-Day Money-Back Guarantee

Course content:

  • Etiquette Defined
  • The Importance of Business Etiquette
  • Case Study
  • Assessment
  • Creating an Effective Introduction
  • Making a Great First Impression
  • Minimizing Nervousness
  • Using Business Cards Effectively
  • Remembering Names
  • Case Study
  • Assessment
  • The Three-Step Process
  • The Four Levels of Conversation
  • Case Study
  • Assessment
  • Understanding Your Place Setting
  • Using Your Napkin
  • Eating Your Meal
  • Sticky Situations and Possible Solutions
  • Case Study
  • Assessment
  • Ordering in a Restaurant
  • About Alcoholic Beverages
  • Paying the Bill
  • Tipping
  • Case Study
  • Assessment
  • Addressing Your Message
  • Grammar and Acronyms
  • Top 5 Technology Tips
  • Case Study
  • Assessment
  • Developing an Appropriate Greeting
  • Dealing with Voicemail
  • Cell Phone Do’s and Don’ts
  • Case Study
  • Assessment
  • Thank You Notes
  • Formal Letters
  • Informal Letters
  • Case Study
  • Assessment
  • The Meaning of Colors
  • Interpreting Common Dress Codes
  • Deciding What to Wear
  • Case Study
  • Assessment
  • General Rules
  • Important Points
  • Preparation Tips
  • Case Study
  • Assessment

The 30-Day Money-Back Guarantee is our way of ensuring your complete satisfaction with our courses. If you are not satisfied with our courses, let us know within 30 calendar days of purchase, and we will give you a full refund. No questions asked!

Course Rating

4.6 rating
4.6 (7)
Excellent57%
Very good43%
Average0%
Poor0%
Terrible0%

Student Feedback

No Title

5.0 rating
1 month ago

Easy to understand and helpful for my job.

Shabana311

No Title

5.0 rating
4 months ago

Very informative. There are a lot of details that I didn’t even notice, that are very impactful when trying to form and build a respectful and mannered relationship in a business environment.

Mira2000

No Title

5.0 rating
5 months ago

Yes it has covered the fundamentals and explained everything very precisely. Thank you for such an informative course. Your content was concise and to the point.

Ds2020

No Title

4.0 rating
5 months ago

I would give it 4 stars. Great course but I wish it’s a bit longer and has more real-life examples.

Brdswee_22

No Title

4.0 rating
6 months ago

Good course. Easy to navigate and to go through the content. The questions are balanced and helpful. You can try the quiz as many times as you want. Overall it’s good.

Anonymous

Related Courses