Mastering Assertiveness and Self Confidence
Assertiveness and self-confidence are comprised of important interpersonal communications skills and traits that can be learned and practiced. This course will provide you with many tips, techniques, and opportunities to try out your own skills.
Research has consistently demonstrated that when clear goals are associated with learning, the learning occurs more easily and rapidly. By the end of this course, you will be able to:
Define assertiveness and self-confidence, and list the four styles of communication
Describe the types of negative thinking, and how one can overcome negative thoughts
Explain the difference between listening and hearing, and understand the importance of body language and questioning skills in communication
Define the importance of goal setting, and practice setting SMART goals for assertive behavior
Utilize methodologies for understanding your worth — and the use of positive self-talk
List reasons why a pleasing appearance and body language are critical for creating a strong first impression
Practice sending positive communications phrased as “I-Messages”
Use the STAR model to make your case during a presentation challenge
Display rapport-building skills through assertive methods of expressing disagreement and consensus-building techniques
Practice strategies for gaining positive outcomes in difficult interpersonal situations.