Generation Gaps

Categories: General Skills
Includes lifetime access

Course Overview

The workplace can present challenges to management in terms of handling the different generations present. As older workers delay retiring and younger workers are entering the workforce, the work environment has become a patchwork of varying perspectives and experiences, all valuable to say the least.

While having various cultures in one workplace can present communication problems and conflicts, the benefits of such a variety in the workplace outweigh it. Both the young and older worker has many ideas to offer, which can help the organization thrive in the marketplace. Learning how to deal with the generation gap at work will help you become a better manager or co-worker.

This course will help you understand the various generations present at work and understand what motivates them and how to deal with them on a daily basis.

Research has consistently demonstrated that when clear goals are associated with learning, it occurs more easily and rapidly. At the end of this course, you should be able to:

History behind generation gaps
What are traditionalists
What are baby boomers
What are Generation Xers
What are Generation Yers
Differences between each type of generation
Finding common ground among the generations
Conflict management
Leveraging the benefits of generation gaps at work