Delivering Constructive Criticism Effectively

Categories: General Skills
Includes lifetime access

Course Overview

Constructive criticism can be a helpful tool when used with the intent of helping or improving a situation in the workplace. However, it can be one of the most challenging things not only to receive, but also to give.It can often involve various emotions and feelings, which can make matters delicate.But when management learns effective ways to handle and deliver constructive criticism, employees can not only learn from their mistakes, but even benefit from them.

To effectively deliver constructive criticism, you must understand what it is, how it is used, and its purpose. By the end of this course, you will be able to:

Understand when feedback should take place
Learn how to prepare and plan to deliver constructive criticism
Determine the appropriate atmosphere in which it should take place
Identify the proper steps to be taken during the session
Know how emotions and certain actions can negatively impact the effects of the session
Recognize the importance of setting goals and the method used to set them
Uncover the best techniques for following up with the employee after the session