Practical Crisis Management Techniques

Categories: Leadership
Includes lifetime access

Course Overview

Crisis management is as important as finance management, personnel management, etc. Having a clear and effective program and plan for an event is critical not only to your survival, but critical to the profitability and possibly the survival of the company. Being able to identify risk, assess the situation and respond appropriately is important, and requires not only training, but practice.

Research has consistently demonstrated that when clear goals are associated with learning, it occurs more easily and rapidly. At the end of this course, you should be able to:

Identify potential risks
Understand the myths behind workplace violence
Define escalation and identify examples
Learn concerning behaviors
Know what a trigger is and how that can escalate
Understand the proper response to an event