Effective Change Management Skills

Categories: Human Resources
Includes lifetime access

Course Overview

Change is a constant in many of our lives. All around us, technologies, processes, people, ideas, and methods often change, affecting the way we perform daily tasks and live our lives. This course will give any leader tools to implement changes more smoothly and to have those changes better accepted. This course will also give all participants an understanding of how change is implemented and some tools for managing their reactions to change.

Research has consistently demonstrated that when clear goals are associated with learning, the learning occurs more easily and rapidly. By the end of this course, you should be able to:

List the steps necessary for preparing a change strategy and building support for the change
Describe the WIFM – the individual motivators for change
Use needed components to develop a change management and communications plans, and to list implementation strategies
Employ strategies for gathering data, addressing concerns and issues, evaluating options and adapting a change direction
Utilize methods for leading change project status meetings, celebrating a successful change implementation, and sharing the results and benefits
Describe the four states of Appreciative Inquiry, its purposes, and sample uses in case studies
Use strategies for aligning people with a change, appealing to emotions and facts
Describe the importance of resiliency in the context of change, and employ strategies the change leader and individual change participant can use to foster resiliency
Explain the importance of flexibility in the context of change, and demonstrate methods the change leader and individual change participant can use to promote flexibility